Holiday Inn Express & Suites, Pittsburg, KS, Honored with Regional “Spirit of True Hospitality” Award
The Holiday Inn Express & Suites in Pittsburg, KS, has been recognized with the prestigious Regional Spirit of True Hospitality Award for April 2022. This esteemed accolade highlights the property’s outstanding commitment to delivering unparalleled guest experiences, even during the challenges of a renovation. Demonstrating unwavering dedication to excellence, the team achieved an impressive Heartbeat score of 100—a testament to their focus on guest satisfaction.
“These Owners, General Managers, and Employees made ‘Guest Satisfaction’ their number one priority,” noted Dean Rampala, Franchise Performance Support Manager, in an email celebrating the achievement. “They created an environment where every associate is valued and appreciated. They recognized each guest’s needs and exceeded them! In short, they ROCKED!”
This recognition underscores the hotel’s exceptional leadership, teamwork, and dedication to the True Hospitality ethos. The efforts of the team at Holiday Inn Express & Suites, Pittsburg, KS, reflect the property’s ongoing mission to create memorable stays, ensure guest satisfaction, and foster a culture where both guests and associates feel valued.
Congratulations to the entire team for this remarkable achievement and for setting a benchmark in hospitality excellence!
