Be Well
As an employee for any organization, it is important to understand the company’s overall direction and focus to be able to set and achieve goals. These can range from company goals, departmental goals to individual goals. The most important step to achieving a goal is setting a path with tasks that will help us get there. One of the first tasks in achieving the goal is being mentally and physically well. With actions such as arriving to work on time, maintaining an acceptable attendance record, starting the day with a positive attitude, addressing your personal needs, and having a clear understanding of our job duties and responsibilities, our goals become more attainable. Being well, as an individual, will also result in a trickle down effect leading to healthy relationships with our co-workers which in turn maintains a harmonious work environment within our organization.
Family Matters
At Denco Family, we don’t just work with one another – we’re a family. We strive to create an environment that is warm, friendly, and supportive so everyone can succeed professionally and personally. As a family-owned company, we know life is chaotic and unpredictable at times. We work with employees to provide a flexible work schedule that meets both their needs and that of the company . We don’t believe coming to work should feel like a personal sacrifice and the flexibility we provide our employees enables them to meet family and personal obligations. We feel it is important for employees to flourish in their work and personal lives so they are able to put their best foot forward every day.
Have Fun and Play
We strive to make sure our work environment is a peaceful, joyous, exciting and delightful place to work. We try to have fun at work to create a place where everyone can stay on task while enjoying what they do. Having fun and supporting our local schools, extracurricular activities, philanthropic and local events also give us the opportunity to enjoy time with our community and guests. We have created an environment that is like a big family gathering. Lots of laughter, appreciation, motivation, celebration, and camaraderie defines this great place we all call Denco Family.
Be the change you want to see
Denco Family focuses on creating positive change by exemplifying model behavior among our employees. We encourage members of our team to take initiative to learn and understand our current processes so that they become a helpful resource within the company. We welcome constructive feedback on ways we can continue to be efficient while creating positive change. By taking ownership and pride in our job, we are also able to create an impact in our workplace and community. As each employee embraces this list of core values and exemplifies them daily the positive change happens organically. In order to create a positive change, our employees are encouraged to take the initiative to learn and understand our processes so that they become a helpful resource to their colleagues. It is a cliché but knowledge is power and the more you put into yourself the farther you can grow. Be present. Be open-minded. Be humble. Be the change you want to see because greatness is on the horizon.
Lead with Integrity and Serve with Humility
Integrity is defined as “the quality of being honest; having strong moral principles, basically, doing the right thing even when no one is looking”. Humility is defined as “the quality of being courteous and respectful; putting the needs of others before your own”. Integrity and humility are attributes that we make tangible in our everyday work lives by acknowledging that perhaps we’re not always right. Our way is not the ONLY way. It’s being impartial and fair. Taking the time to consider all factors and consider different viewpoints before making a decision. It’s being able to make the decision that you feel is right even if it’s an unpopular one. It’s being able to provide corrective feedback equally, across the board, even to the star employee, because no one is perfect. It’s helping your struggling coworker or your short-handed team, even if it means rolling up your sleeves. It’s giving everyone a fair shake, an equal opportunity for the open position or promotion. It’s serving our guests with genuine smiles and gracious attitudes. If we get it wrong, they’ll forgive us because we’ve owned it and we are doing everything we can to fix it.
Be Curious and Open-Minded
Denco Family began as a dream, a dream that started a restaurant and has grown to numerous business concepts and locations. Throughout our growth we have created a strong infrastructure of support and resources that all of our employees have access to. We welcome questions and encourage curiosity. If we don’t have the answer we will find a solution together. This allows our employees voices, thoughts, and ideas to be heard creating a comfortable and welcoming work environment. Great ideas come from a multitude of places…we are listening.
Bring Your Passion to Work and Love What You Do
Passion can be defined as an emotion that is strong and barely controllable. As Denco Family grows it is clearly evident that the founders and leaders have a passion for excellence. It begins with our team, building a strong foundation of togetherness, from morning pep rallies firing each other up, to the empathetic bond of care and gratitude we share with each of our teammates day in and day out. This culture allows us to exude a genuine love for what we do and each guest that walks through our doors is consumed by it. Welcoming them with a smile, providing clean well-maintained facilities, showing genuine interest in our guests’ lives all play an integral role in Denco Family becoming their story. We take the time to remember a familiar face, their preferences and greet them by name. It is our goal that they leave with the same feeling of family that flows through our entire company.
Build Community-Value People and Relationships
At Denco Family, we believe communication is the glue in our relationships with guests, vendors and team members. You will find yourself engaged in each other’s milestones such as birthdays, weddings, anniversaries, family outings and holidays. We create memories that will last a lifetime. We develop strong teams by coaching, guiding and taking initiative in all positions. We share ideas to grow, give praise for a job well done and embrace feedback for improvement. We don’t settle for predictability, instead we are diverse with one common objective which is being hospitable.
Do More with Less
Denco Family has grown at a staggering pace since its humble beginnings in 1981.We are conscious of the world around us and endeavor to keep our carbon footprint as miniscule as possible. We focus on finding creative and innovative ways to reduce cost and improve our processes without sacrificing the quality of our work. From eco-friendly initiatives such as paperless check stubs to waste reduction, we strive to leave this world a better place for future generations. We also believe that striving to do more with less fosters creativity and ingenuity.
Get Comfortable Being Uncomfortable
At Denco Family, we embrace the ability to take on challenges, learn, adapt, and persevere. We aspire to inspire one another that nothing is impossible if you put your mind to it. Our team members are taught when to bend/flex and when to redirect. We exercise kindness and respect, ensuring that we interact with customers and co-workers in a professional, non-defensive and non-discriminatory manner. Communication within our organization is key and listening to issues and concerns demonstrates our willingness to serve our employees and our customers. Encouraging our team members to provide kindness and show empathy ultimately diffuses uncomfortable situations and helps our organization focus our efforts building community and achieving our goals.
